Gambling at 99jb is meant to be an enjoyable, entertaining experience — nothing more. We have built a comprehensive set of tools and policies to make sure every player in Pakistan can stay in control, every single session.
Six pillars that define how 99jb protects every player — from Karachi to Lahore to Islamabad — and keeps the platform a safe space for entertainment.
No player under 21 years of age is permitted to register or wager on 99jb under any circumstances. Mandatory KYC verification using CNIC confirms every player's age before deposits or gameplay are enabled on the account.
Every 99jb account comes with built-in tools allowing you to set your own daily, weekly, and monthly deposit and loss limits. Once a limit is set, it activates immediately and cannot be raised for a minimum cooling-off period of 24 hours.
Players who feel they need a break from gambling can activate a voluntary self-exclusion through the 99jb account settings or by contacting support via Live Chat. Self-exclusion periods range from 30 days to permanent account closure.
99jb allows players to set session time reminders and hard session limits. When your defined session limit is reached, the platform will log you out automatically — helping prevent the kind of extended unplanned play sessions that can lead to problem gambling.
Opt-in reality check notifications remind you at regular intervals — every 30, 60, or 90 minutes — how long you have been playing and your net session balance. These are designed to keep your gambling grounded in reality rather than emotion.
The 99jb support team is available 24/7 via Live Chat and is trained to identify and sensitively assist players who may be experiencing gambling-related difficulties. All conversations are handled confidentially and without judgment.
Responsible gaming is the principle that gambling should remain a controlled, voluntary, and enjoyable leisure activity. At 99jb, we believe that the vast majority of our players in Pakistan gamble responsibly — they set a budget, stick to it, and treat a session on the cricket betting markets or a few rounds of live casino as entertainment alongside other leisure activities like watching PSL or catching a movie.
Problems arise when gambling shifts from something you choose to do for fun, to something that starts to feel compulsive — where chasing losses, hiding behaviour from family, or spending money earmarked for other things becomes part of the pattern. 99jb is committed to intervening early, equipping players with the right tools, and never deliberately targeting or encouraging vulnerable individuals.
Our responsible gaming framework is built in line with international gaming licence standards and industry best practices. We take our obligations seriously — not because we are required to, but because we genuinely care about the wellbeing of the community that plays on our platform.
99jb enforces a strict minimum age of 21 years for all registered players. This is non-negotiable and applies across all game categories — cricket betting, PSL odds, live casino tables, slots, e-sports wagering, and every other product on the platform.
During the KYC verification process, every new 99jb account holder is required to submit a valid CNIC (Computerised National Identity Card) along with a selfie for liveness verification. Our identity verification system cross-references this documentation to confirm age before deposits or real-money gameplay are activated.
Accounts that are found to belong to individuals under 21 years of age will be immediately suspended, all associated transactions voided, and any funds returned to the relevant payment source where possible. If you suspect a minor in your household has registered an account, contact 99jb support via Live Chat without delay.
Problem gambling can affect anyone — regardless of income, education, or background. It does not always look like the dramatic scenarios portrayed in films. Often it is subtle: a gradual increase in session time, a tendency to place larger bets when on a losing run, or a reluctance to discuss gambling activity with close family members.
The following patterns are recognised warning signs that your gambling may be shifting from recreational to problematic:
If two or more of these patterns resonate with you, we strongly encourage you to use the self-exclusion tools available on the 99jb platform or reach out to our support team. There is no shame in recognising a pattern and taking action — that is the responsible thing to do.
Ask yourself these questions honestly. If you answer "yes" to three or more, it may be worth taking a break and speaking with someone you trust, or activating a self-exclusion on your 99jb account.
Have you ever gambled with money that was set aside for household expenses, rent, or bills?
Do you find yourself thinking about gambling frequently during your daily routine or while at work?
Have you tried to cut down your gambling but found it harder than expected to follow through?
Do you feel a need to increase your bet sizes to get the same level of excitement from a session?
Have you ever lied to family or friends about how much time or money you spend on gambling?
Do you gamble to escape feelings of stress, boredom, loneliness, or personal problems?
| Limit Type | Options | Status |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly (PKR) | Active |
| Loss Limit | Daily / Weekly / Monthly (PKR) | Active |
| Session Time | 1 hr / 2 hr / 4 hr / Custom | Active |
| Reality Check | Every 30 / 60 / 90 mins | Active |
| Cool-Off Period | 24 hrs / 72 hrs / 7 days | Active |
| Self-Exclusion | 30 days / 90 days / 1 year / Permanent | Active |
Self-exclusion is one of the most effective tools available to players who feel they need a break. Here is how to activate it on your 99jb account in four simple steps.
Visit the 99jb platform and log in using your registered credentials. Self-exclusion and limit tools are accessible from within your account dashboard under the Responsible Gaming section of account settings.
Inside your account settings, locate the Responsible Gaming panel. Here you will find all available tools including deposit limits, session timers, cool-off periods, and the self-exclusion option.
Choose the self-exclusion duration that feels right for you — 30 days, 90 days, one year, or permanent closure. During a self-exclusion period, your account will be locked and you will not receive any promotional communications from 99jb.
Confirm your selection in the dashboard. If you prefer to speak with someone directly, our 24/7 Live Chat support team can activate a self-exclusion on your behalf — no forms, no waiting, no judgment.
Beyond self-exclusion, 99jb provides a full suite of account-level controls designed to keep your gambling within boundaries that you define — not us.
Set a maximum PKR deposit amount per day, week, or month. The limit takes effect immediately upon saving. Increasing the limit requires a mandatory 24-hour waiting period before taking effect.
Cap the total amount you can lose within a set time period. Once the loss limit is reached, further wagering is blocked for the remainder of that period — even if you have remaining balance in your account.
Take a short break of 24 hours, 72 hours, or 7 days without committing to a full self-exclusion. During a cool-off, your account is temporarily suspended. Promotional emails are paused for the duration.
Remove yourself from all 99jb promotional communications at any time — including bonus offers, PSL betting promotions, and platform updates. Opt-out takes effect within 24 hours of request.
If you are confident you can enjoy gambling as entertainment, 99jb is ready for you. Create your account today and set your own limits from day one — because responsible gaming starts before the first bet, not after.
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